Privacy Policy

1. Overview and Scope

Nawahine Finance, operating under Nawahine Financial Services LLC, respects the privacy of every individual and organization that interacts with our website, our consulting services, and our integrated systems engineering engagements. This Privacy Policy explains in detail how we collect, store, use, process, share, and protect information obtained through any interaction with our digital properties, including but not limited to our website located at www.nawahinefinance.hair, our email communications, our client portals, and any other service or platform that displays or references this policy.

This policy applies to all users, including prospective clients, active clients, vendors, partners, job applicants, and general website visitors. By accessing or using any of our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our services immediately and refrain from submitting any personal information to us.

We are headquartered at 778 S 860 E Unit A301, American Fork, 84003-4748, United States, and we conduct our data processing activities in compliance with applicable federal and state laws in the United States, including where relevant the principles embodied in the California Consumer Privacy Act (CCPA) and other sector-specific data protection frameworks that may apply to our industry, namely Computer Systems Design and Related Services under the Professional, Scientific, and Technical Services sector classification (NAICS 541512).

2. Information We Collect

2.1 Personal Information You Provide Directly

We collect information that you voluntarily provide to us when you fill out our contact form, send us an email, subscribe to communications, request a consultation or project estimate, submit a support ticket, register for an account on any client-facing platform we may operate, apply for a position, or otherwise communicate with us through any channel. This information may include but is not limited to your full name, job title, company name, email address, telephone number, physical mailing address, billing information, project requirements and technical specifications, and any other information you choose to include in your message or submission.

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically by our servers and analytics infrastructure. This includes your Internet Protocol (IP) address, browser type and version, operating system, device type, screen resolution, referring and exit pages, date and time stamps, pages viewed, time spent on each page, clickstream data, mouse movement and scroll patterns, and other diagnostic and usage data. This information is collected through standard server logs, cookies, web beacons, and similar tracking technologies.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including our analytics providers, advertising partners, business intelligence platforms, public databases, social media networks when you interact with our profiles, and professional networking sites. We may combine this information with data we already hold about you to improve the accuracy and completeness of our records, to better tailor our services, and to enhance our marketing and outreach efforts.

2.4 Business and Technical Information

In the course of providing our computer systems design, integrated IT consulting, and infrastructure engineering services, we may collect and process detailed technical information about your existing IT environment, including network topology data, server configurations, security posture assessments, software inventories, and related systems documentation. This information is handled with the same level of care as personal information and is subject to the confidentiality obligations outlined in our client service agreements.

3. How We Collect Information

We employ multiple methods and technologies to collect information, each serving a distinct purpose within our operations. Our collection methods include direct input forms on our website, email and telephone communications, in-person meetings, remote diagnostic tools, automated logging systems, cookie-based tracking, API integrations with third-party services, and manual data entry by our administrative and engineering teams. We strive to ensure that every collection method is transparent, proportionate to the intended purpose, and compliant with this Privacy Policy and applicable legal requirements.

When collecting information through automated means such as cookies or analytics scripts, we provide clear notice through this policy and through on-site cookie consent mechanisms where required by applicable law. You may configure your browser settings to refuse certain types of cookies or to alert you when cookies are being sent. However, please note that disabling cookies may affect the functionality and performance of our website and may limit your ability to use certain features.

4. How We Use Collected Information

Nawahine Financial Services LLC uses the information we collect for a range of legitimate business purposes, all of which are designed to deliver, improve, and secure our services while respecting your privacy rights. Specifically, we use collected information to respond to your inquiries and provide the services you have requested, to prepare proposals, project estimates, and statements of work, to communicate with you about your projects, service updates, and administrative matters, to process transactions and manage billing and invoicing, to improve our website, services, and client experience through analytics and usage pattern analysis, to detect, prevent, and respond to fraud, security incidents, and other harmful or illegal activities, to comply with legal obligations, court orders, and regulatory requirements, to enforce our Terms of Service and other contractual agreements, to conduct internal research and development for service improvement, to send marketing communications and promotional materials where you have consented to receive them, and to maintain accurate internal records and documentation for audit and compliance purposes.

We will not use your personal information for purposes that are materially different from those disclosed in this policy without providing you with notice and, where required, obtaining your consent. We do not engage in automated decision-making or profiling that produces legal or similarly significant effects concerning individuals.

5. Sharing and Disclosure of Information

We do not sell, rent, trade, or lease your personal information to third parties for their own marketing purposes. However, we may share your information in the following limited and carefully controlled circumstances.

5.1 Service Providers and Vendors

We engage trusted third-party companies and individuals to perform functions and provide services on our behalf, including website hosting and content delivery, email delivery and communication platforms, analytics and performance monitoring, payment processing and invoicing, cloud infrastructure and data storage, customer relationship management, and professional services such as legal counsel and accounting. These service providers are granted access to personal information only to the extent necessary to perform their designated functions and are contractually bound to maintain the confidentiality and security of that information and to refrain from using it for any other purpose.

5.2 Legal Compliance and Protection

We may disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, to enforce our Terms of Service or other agreements, including investigation of potential violations, to detect, prevent, or otherwise address fraud, security, or technical issues, or to protect the rights, property, or safety of Nawahine Financial Services LLC, our clients, our employees, or the public, as required or permitted by law.

5.3 Business Transactions

In the event that Nawahine Financial Services LLC is involved in a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar corporate transaction, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.

5.4 With Your Consent

We may share your information for any other purpose disclosed to you at the time of collection or with your express consent.

6. Data Storage and Security

Nawahine Financial Services LLC implements and maintains a comprehensive suite of administrative, technical, and physical security measures designed to protect the confidentiality, integrity, and availability of the information under our control. These measures include but are not limited to industry-standard encryption for data in transit using Transport Layer Security (TLS) protocols, encryption of sensitive data at rest using Advanced Encryption Standard (AES) algorithms, multi-factor authentication for access to administrative systems, role-based access controls with the principle of least privilege, regular vulnerability scanning and penetration testing of our infrastructure, continuous network monitoring and intrusion detection systems, secure facility access controls for our physical office locations, regular security awareness training for all personnel, documented incident response and disaster recovery procedures, and periodic independent security audits and assessments.

While we strive to protect your information using commercially reasonable safeguards, no method of electronic storage or transmission over the Internet is one hundred percent secure. We cannot and do not guarantee absolute security of your information. You are responsible for maintaining the confidentiality of any account credentials you create and for restricting access to your devices and systems. We encourage you to notify us immediately at serve@nawahinefinance.hair if you suspect any unauthorized access to or use of your account or any other breach of security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our services to you, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. The specific retention period for different categories of information depends on the nature of the information, the purposes of processing, applicable statutory requirements, and our operational needs. When personal information is no longer required for these purposes, we will securely delete, anonymize, or otherwise dispose of it in accordance with our data retention and destruction policies.

As a general guideline, client project records and associated technical documentation are retained for a minimum of seven years following the completion of the engagement to comply with tax, audit, and professional liability requirements. Website analytics data and server logs are typically retained for twenty-four months. Contact form submissions and email correspondence are retained for the duration of the client relationship plus an additional three years. Inactive account information is retained for a period of five years following the last account activity unless a shorter or longer retention period is required by law or contract.

8. Cookies and Tracking Technologies

Our website uses cookies, web beacons, tags, pixels, local storage, session storage, and similar tracking technologies to enhance your browsing experience, analyze website traffic, understand where our visitors come from, and improve the overall functionality and performance of our digital properties. Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to the site operators.

We categorize the cookies used on our website as follows. Essential cookies are necessary for the basic operation of the website, including session management, security features, and load balancing; these cannot be disabled. Performance and analytics cookies collect information about how visitors use our website, such as which pages are most frequently visited and whether users encounter error messages; these cookies help us improve our site. Functionality cookies allow the website to remember choices you make and provide enhanced, more personalized features. Targeting and advertising cookies are used to deliver advertisements that are more relevant to you and your interests; we currently use these on a limited basis.

Most web browsers allow you to control cookies through their settings preferences. You can typically configure your browser to reject all cookies, to accept only certain types of cookies, or to notify you when a cookie is being set. For more information about managing cookies, consult the help documentation for your specific browser. Please be aware that restricting cookies may impact the functionality and performance of our website.

9. Third-Party Services and External Links

Our website and services may contain links to third-party websites, platforms, applications, and services that are not owned, operated, or controlled by Nawahine Financial Services LLC. These may include links to our social media profiles on platforms such as LinkedIn, references to partner organizations, embedded content from external providers, or hyperlinks to industry resources and regulatory bodies. This Privacy Policy applies solely to information collected by Nawahine Financial Services LLC through our own channels.

We are not responsible for the privacy practices, data handling policies, or content of any third-party sites or services. We encourage you to review the privacy policies of every third-party site you visit before providing any personal information. The inclusion of a link on our website does not constitute an endorsement of the linked site or its privacy practices. If you have concerns about how a third party handles your information, you should contact that party directly.

We may use third-party analytics services such as Google Analytics to help us understand how our website is used. These services may use cookies and similar technologies to collect information about your use of our website and other websites over time. For more information about how Google Analytics collects and processes data, you may visit Google's privacy policy and its currently available opt-out mechanisms.

10. Children's Privacy

Our services are not directed to, designed for, or intended for use by children under the age of thirteen, or the equivalent minimum age in the relevant jurisdiction. We do not knowingly collect, solicit, or maintain personal information from anyone under the age of thirteen. If we become aware that we have inadvertently collected personal information from a child under thirteen without verifiable parental consent, we will take immediate steps to delete that information from our systems and terminate any associated accounts.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at serve@nawahinefinance.hair or by phone at +1 (505) 502-1663 so that we can take appropriate action. We encourage parents and guardians to monitor their children's online activities and to educate them about the importance of protecting their personal information online.

11. Your Rights and Choices

Nawahine Financial Services LLC respects your right to control your personal information. Depending on your jurisdiction, you may have the following rights under applicable data protection laws.

11.1 Right to Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used, and machine-readable format. Upon receiving a verifiable request, we will provide you with a summary of the categories of personal information we have collected, the specific pieces of information, the sources from which it was collected, the business purposes for collection, and the categories of third parties with whom we have shared the information.

11.2 Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. We will make commercially reasonable efforts to process such requests promptly and to notify any third parties to whom we have disclosed the information of the correction where appropriate.

11.3 Right to Deletion

You have the right to request that we delete your personal information, subject to certain exceptions. We may retain information as necessary to complete a transaction, detect and prevent security incidents or fraud, comply with legal obligations, exercise free speech rights, or for other internal uses that are compatible with the context in which you provided the information.

11.4 Right to Opt-Out of Marketing

You may opt out of receiving promotional and marketing communications from us at any time by clicking the unsubscribe link included in any marketing email we send, by replying to any marketing email with an opt-out request, or by contacting us directly using the contact information provided in Section 15 of this policy. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative emails related to your account, ongoing projects, or our business relationship.

11.5 Exercising Your Rights

To exercise any of the rights described above, please submit a verifiable request to us using the contact information in Section 15. We will respond to your request within the timeframes required by applicable law. To protect your privacy, we may require you to verify your identity before processing your request, which may involve confirming information we already have on file or providing additional documentation. You may also designate an authorized agent to submit a request on your behalf, provided that the agent presents verifiable written authorization from you and passes the identity verification process.

12. California Privacy Rights

If you are a resident of California, you are entitled to certain rights and disclosures under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). This section supplements the general provisions of this Privacy Policy and applies specifically to California residents.

Under California law, you have the right to know what personal information we collect, use, disclose, and sell. As described throughout this policy, we collect identifiers, commercial information, internet and electronic network activity, geolocation data, and professional or employment-related information. We do not sell personal information as that term is defined under the CCPA, nor do we share personal information for cross-context behavioral advertising purposes. You have the right to request that we delete your personal information, to request a copy of the specific pieces of information we have collected about you, and to not be discriminated against for exercising any of your privacy rights under California law.

To submit a verifiable consumer request under California law, or to designate an authorized agent to do so on your behalf, please contact us using the information in Section 15. We will verify your identity before responding to your request. California residents may also contact us to request information about whether and how we have disclosed personal information to third parties for their direct marketing purposes during the preceding calendar year.

13. International Data Transfers

Nawahine Financial Services LLC is headquartered in the United States at 778 S 860 E Unit A301, American Fork, 84003-4748, and our primary data processing operations are conducted within the United States. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central databases are located. The data protection laws of the United States may differ from those of your country of residence, and in some cases may not provide the same level of protection.

By using our website or services, or by providing us with any personal information, you consent to the transfer, storage, and processing of your information in the United States in accordance with this Privacy Policy. We take appropriate measures to ensure that any international transfer of personal information complies with applicable data protection requirements and that your information remains adequately protected regardless of where it is processed.

If you have questions about the safeguards we apply to international data transfers, or if you wish to obtain further information about where and how your data is processed, please contact us using the details in Section 15.

14. Changes to This Privacy Policy

We reserve the right to update, modify, or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes, we will revise the Last Updated date at the top of this policy and post the updated version on this page. We may also provide additional notice of material changes, such as by sending an email notification to our active clients, placing a prominent notice on our website, or requesting your renewed acknowledgment of the updated policy where applicable.

Your continued use of our website and services after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If you do not agree with any changes, you should discontinue use of our services and contact us to discuss the disposition of your personal information.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, our privacy practices, or your personal information, please do not hesitate to reach out to us. We are committed to addressing your inquiries promptly and transparently.

Nawahine Financial Services LLC

778 S 860 E Unit A301
American Fork, UT 84003-4748
United States

Email: serve@nawahinefinance.hair
Phone: +1 (505) 502-1663
Website: www.nawahinefinance.hair

Nawahine Finance is the developer name under which Nawahine Financial Services LLC provides its computer systems design, integrated IT consulting, and professional technology services. All privacy-related communications are handled by our administrative team during regular business hours, Mountain Time, Monday through Friday, excluding federal holidays.